Module Detail:

2. Motivational Interviewing: Expressing Empathy and Establishing Rapport

About The Module:

It's crucial to express empathy and establish a rapport with patients when trying to begin the change process. In this lesson, you will:

Discover what approaches do and don't work
Learn specific ways to use this technique in clinical settings
Watch and evaluate this technique in a patient interview

About The Speaker:

Julia Wacker, MSW, MPH
Director of Community Outreach
Healthy Lifestyles Clinic
Duke University Medical Center
Certified, Motivational Interviewing Supervision and Consultation

At Duke's Healthy Lifestyles Clinic, a childhood obesity treatment center, Julia Wacker and her staff often use Motivational Interviewing to help patients make behavioral changes and move forward in the change process.

Committed to improving child health policies through physician advocacy, Ms. Wacker is the recipient of the Public Health Social Work Leadership Award and the Leadership Education in Neurodevelopmental Disabilities Award. She is a graduate of the University of North Carolina's dual master's degree program in social work and public health.

Motivational Interviewing Series

Techniques to help patients realize their motivation for moving forward in the change process.

Click the links below to view available modules:

Expressing Empathy and Establishing Rapport